1410 Oak Street, Ste 200, Eugene, OR 97401 • (877) 852-7246
We are following the latest guidelines issued by the Centers for Disease Control and Prevention (CDC) for screening, testing and infection control, and our entire team meets daily to prepare for all aspects of operations from supply procurement to caring for new patients. Additionally, KeiperSpine and the Spine Surgery Center of Eugene has created stringent protocols to keep patients and staff safe [Read COVID19 Statement]
POST SURGERY: ADDITIONAL QUESTIONS
Our goal is to provide you with an excellent surgical experience. You will be sent home with a patient satisfaction questionnaire. We value any comments or suggestions you may have about your experience. Please mail this questionnaire back in the stamped envelope provided.
A copy of our HIPAA-compliant Patient Rights and Responsibilities is available at the center, as well as our Medicare Compliance policy. If you have questions about your medical records or your billing or if you have any concerns about your personal treatment at the center, please call P. Evalyn Cole, MHSA, CASC, Facility Administrator at (541) 228-3666. She can also be reached by Email at ecole@eugenespine.com.
You have many choices for your healthcare. We appreciate the trust you place in our staff. We will make every attempt to honor that trust by providing the high-quality medical care you expect and deserve.
